About Us

SKAI-Handy is a service offered by SKAI International Services of Ghana, Germany and the United States.

SKAI-Handy is a platform created to provide a convenient mechanism for Ghanaians living abroad to send telephone units to mobile phones of their relatives friends, and business partners back home.

The platform provides for ubiquitous telephone unit shop that currently covers cellular networks in Ghana, Cote D’Ivoire, Nigeria and Kenya.

Our offices are reachable at: Accra-Ghana; Bonn-Germany and Maryland-US.

Our Services

Commitment to Quality
SKAI strives endlessly to provide the best service to its customers. SKAI monitors its servers 24x7 to ensure highest availability of our services and maintains excess capacity. With some of the quickest response times to customer service inquiries, SKAI prides itself as being the best service out there. SKAI has committed itself to provide the best in advanced communications services to its users.

Username and Password
Once you become a member of the Website, you will receive a username and a Password. You are entirely responsible for all activities which occur under your username and Password, including unauthorised use of your or any other credit card. You must notify us immediately if you become aware of any unauthorised use of your username and Password. If you forget or lose your password, you should request a new password by visiting the 'Forgot your password' section on the sign in page. You also agree that you will only register in your own name. Each username and password must be used by a single user and is not transferable.

Passwords: The Website (including the Services delivered through it) and Password must be used strictly in accordance with this Agreement. The Password will be provided directly to you. You must not disclose the Password, whether directly or indirectly, to any other person (including, but not limited to, any account aggregation service provider).

Top-Up
A transfer of an amount from an Account to a mobile network operator (authorised by us from time to time) to pay for the provision of telecommunication services by that mobile network operator to a pre-paid mobile telephone effected using the Services and the Website.

Transactions on the Account
You can authorize us to debit an Account received through the Website which has been transmitted using the Password and/or any other authentication process, which we may require to be used in connection with the Website without requiring us to make any further authentication or enquiry. All such debits shall constitute your liability.
Upon receipt of a proper and complete request from you for a Top-Up we shall debit the Account and forward an electronic request to the related mobile network operator to provide a credit of the amount transferred for the benefit of the pre-paid mobile phone number nominated by you. The mobile network operator shall be solely liable to you in respect of the provision of the mobile services to which the Top-Up applies.

Subject to your compliance with the Agreement and provided you have not acted fraudulently or in a negligent manner, we shall accept liability for the non-execution or defective execution of a Top-Up effected through the Website, but such liability shall be limited to the amount of the unexecuted or defectively executed Top-Up.